IVR and voice marketing
IVR service provider for voice campaigns, missed call and call routing
Lookup Marketing sets up IVR and voice marketing for Indian businesses: bulk voice call campaigns, IVR menus, missed call services and call routing, with DND scrubbing, the right number series and response tracking on every call.
- Bulk voice call and voice broadcasting campaigns
- IVR menus, call routing and missed call service
- DND scrubbing and response tracking
Free consultation · reply within 1 working day
Get a free IVR plan
Tell us how you want to use voice calls. We will reply with a setup plan within one working day.
- No spam
- No lock-in
- Your data stays private
Voice campaigns
Recorded messages to large lists in your language
Smart IVR
Menus that route callers to the right team
DND scrubbed
Promotional lists checked against NCPR
Tracked
Answered calls, key presses and leads reported
Is this you?
Missing calls or struggling to reach customers?
Voice still works for customers who do not read SMS or email, but only when calls are compliant and responses are tracked.
Before
- Calls going unanswered or to the wrong person
- No way to reach customers who ignore text messages
- Calling lists that include DND numbers
- No record of who responded to a voice campaign
After working with us
- An IVR that greets callers and routes them correctly
- Voice campaigns in Hindi, English or regional languages
- Lists scrubbed against the DND register before promotional calls
- Key-press responses and leads captured in a report
What's included
What our IVR services include
Inbound IVR, outbound voice campaigns and missed call services, with compliance and tracking built in.
IVR and voice marketing setup
We plan the call flow, record the messages and run your campaigns.
- Call flow design
- Script writing
- Voice recording
- Virtual number setup
- IVR menu and routing
- DND scrubbing
- Number series check
- Key-press capture
- Response reports
Bulk voice call
Pre-recorded voice messages to large lists, with key-press options.
IVR call routing
Press 1 for sales, 2 for support: callers reach the right team first time.
Missed call service
A number customers call and hang up, triggering an SMS or callback.
DND scrubbing
Promotional lists checked against the NCPR register before every campaign.
Multilingual messages
Scripts and recordings in Hindi, English and regional languages.
Response tracking
Answered, missed and key-press data, with leads passed to your team.
Use cases
IVR services for different needs
Voice broadcasting service
For announcements, reminders and offers by phone.
- Recorded message in your language
- DND scrubbing for promotional calls
- Press 1 to talk to us or get a callback
- Answer and response reports
IVR for your business number
For businesses that receive many calls.
- Welcome message and menu
- Routing by department or language
- After-hours message and voicemail
- Call logs and recordings
Missed call service
For lead capture, polls, verification and feedback.
- Dedicated missed call number
- Automatic SMS reply
- Leads pushed to sheet or CRM
- Campaign-wise reporting
How we work
How we set up your IVR and voice campaigns
We plan the call journey first, then record, test and launch.
01
Plan
Use case, call flow, languages and compliance checks agreed.
Week 1
02
Script and record
Scripts written and voice recordings produced for approval.
Week 1 to 2
03
Configure and test
Numbers, menus, routing and test calls set up.
Week 2
04
Launch and report
Campaigns go live with response tracking and monthly reports.
Ongoing
Plans
IVR and voice plans
Call credits and number rentals depend on volume and features. Our fee covers setup and management.
Missed call
For lead capture and verification
Quote on request
- Missed call number
- Automatic SMS reply
- Lead export
- Monthly report
Most chosen
Voice campaigns
For bulk voice calls
Quote on request
- Script and recording
- DND scrubbing
- Key-press responses
- Campaign reports
Business IVR
For inbound call handling
Quote on request
- IVR menu and routing
- Multiple departments
- Call logs and recordings
- Priority support
Telecom charges, call credits and number rentals are quoted separately. Not sure which plan fits? Get the free consultation and we will recommend one.
Reporting you can check
What we track on every campaign
01
Call outcomes
Dialled, answered, busy and not reachable counts.
02
Responses
Key presses, callbacks requested and leads captured.
03
Compliance
DND-scrubbed numbers removed and calling series used.
Industries
Businesses using IVR
Voice solutions for businesses that talk to many customers by phone.
- Real estate
- Education
- Healthcare
- Banking and NBFCs
- Ecommerce
- Political and social campaigns
- Customer support teams
Where we work
IVR service provider in India
Our team is in Delhi NCR and sets up IVR and voice campaigns across India.
- Delhi
- South Delhi
- Noida
- Gurugram
- Faridabad
- Ghaziabad
- Pan India
Client reviews
What our clients say
★★★★★
We chose Lookup Marketing for SEO services along with social media support. Our brand became more visible online, and we saw an improvement in sales conversions.
Ananya Gupta
★★★★★
Lookup Marketing is the team we rely on for SEO services and social media management. They understand the Indian market well, which matters to our business.
Amit Bansal
★★★★★
We noticed a clear improvement in our website traffic and enquiries after working with Lookup Marketing. The team is professional and easy to reach.
Rohit Mehra
What is an IVR call?
IVR (Interactive Voice Response) is an automated phone system that plays recorded messages and lets callers choose options with their keypad, such as pressing 1 for sales. It can handle incoming calls or deliver outbound voice campaigns.
What is DND scrubbing?
DND scrubbing removes numbers registered on the National Customer Preference Register (NCPR) from your calling list before promotional calls. TRAI rules do not allow promotional calls to these numbers, so we scrub every promotional list.
Which number series is used for voice calls?
Under TRAI rules, promotional voice calls must come from the 140 number series, while service and transactional calls use the 160 series. We set up your campaigns on the right series.
What is a missed call service?
Customers give a missed call to a dedicated number and the system records it, then sends an SMS or triggers a callback. It is often used for lead capture, polls and confirmations.
How do you track responses?
Every call is logged with its outcome and any key presses. Responses such as press 1 for a callback are passed to your team as leads, and you get a full report after each campaign.
Can messages be in regional languages?
Yes. We write and record scripts in Hindi, English and regional languages so customers hear the message in the language they prefer.
Ready to put voice to work?
Tell us how you want to use calls and get a free IVR plan.